Hi, I'm
Jocelyn
Hi, I'm
Jocelyn
Hi, I'm
Jocelyn
Welcome to my portfolio :) I’m a digital product designer that blends an empathetic approach with a background in HCI & business to create user-centric solutions. Currently at Bank of America.
Welcome to my portfolio :) I’m a digital product designer that blends an empathetic approach with a background in HCI & business to create user-centric solutions. Currently at Bank of America.
Welcome to my portfolio :) I’m a digital product designer that blends an empathetic approach with a background in HCI & business to create user-centric solutions. Currently at Bank of America.
Featured work
Featured work
Featured work
Digital Mortgage Experience platform migration
Digital Mortgage Experience platform migration
Digital Mortgage Experience platform migration
Modernizing the mortgage and refinance application journey through a streamlined migration that reduced design output by 84%.
Modernizing the mortgage and refinance application journey through a streamlined migration that reduced design output by 84%.
View case study
View case study
View case study
Bank of America's First Experience Design Newsletter
Bank of America's First Experience Design Newsletter
Bank of America's First Experience Design Newsletter
Bringing the XD organization together through a unified channel that celebrates our human-centered craft and deepens connection across teams.
Bringing the XD organization together through a unified channel that celebrates our human-centered craft and deepens connection across teams.
View case study
View case study
View case study
Home Loan Navigator Real-Time Status Enhancement
Home Loan Navigator Real-Time Status Enhancement
Home Loan Navigator Real-Time Status Enhancement
Helping homebuyers feel confident through transparent progress, clear guidance, and thoughtfully streamlined interactions.
Helping homebuyers feel confident through transparent progress, clear guidance, and thoughtfully streamlined interactions.
View case study
View case study
View case study
Other work
Other work
Other work
Kicking off Bank of America's first credit card design-selection pattern with custom selectors for the FIFA World Cup 2026™ design.
